Copyright © 1997-2007 Elizabeth Boston, The Computer Lady

Dear Computer Lady,


Some time ago I learned how to mute the noise of a dial-up modem.  I had a problem with my computer and lost everything I had.  I can not remember for the life of me how to do and have been unable to find the information anywhere.  Do you happen to know the secret?


I know many of your readers as well as myself would be sooooooo happy.

Thanks in advance, Rita

Dear Rita,

There are settings for adjusting the modem speaker volume in two places. For the first one...


1) Double click on "My Computer", then on "Control Panel", and then on "Modems"

2) Make sure the "General" tab is selected on the top of the page, your modem is highlighted blue, and then click on the "Properties button.

3) On the modem Properties page, click on the "General" tab, and look for the speaker volume adjustment. Slide the tab all the way to the left to turn the volume off. Make sure you click "OK" when you are done.

The second place where you can make this adjustment (and I suggest you check both places) is as follows.

1) Double click on "My Computer", then on "Dial up Networking".

2) Right click on your connection to your Internet Service Provider, and select properties.

3) On the lower portion of the "General" page, look for the words "Connect Using" and click on the "Configure" button below your modem listing.

4) In the middle of the general page, you will see the same speaker adjustment. Make sure this one is also in the off position.

Elizabeth